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  • SPRING 2021

Florence: a magnet for trade shows and conferences

We speak with Lorenzo Becattini, president of Firenze Fiera, about the way ahead for meetings, incentives, conferences and exhibitions in Florence.

How do you plan and manage events in the midst of all this uncertainty?
We have used technology to accomplish online what we’ve always done in person. The first digital trade show, Firenze Home TexStyle, was held in January, which allowed exhibitors and buyers to meet on the platform. The timescale is as new as the technology. We decided to extend the running time to 22 June, beyond the usual four days of the fair, allowing new connections every day for everyone wanting to do business. In March, the fourth edition of Didacta was inaugurated by the new Italian education minister, Patrizio Bianchi. The busy line-up will focus on schools, teaching methods and new distance learning techniques.

What can we expect from trade shows in the future?
We’re faced with a stimulating time of change. The post-Covid era in particular introduces a change in vision and technology, in which digital is the tool for the new vision. There’s no doubt that we will go back to holding in-person events. We must be prepared to accompany traditional trade shows with online preparation, which will prove crucial in growing in-person events. Even when we resume in-person events, there will be a change in attendance with fewer people, but we must deliver the original offering, and technology can play a part in accomplishing this. When somebody walks into a certain type of trade show, such as fashion and textiles, buyers need to have a physical reaction; they need to touch the products. When it comes to crafts, buyers need to be able to evaluate the piece. However, there are possibilities, in particular for conferences, to work with important testimonials who can connect online.

How has your organization adapted to the current challenge?
The clearest answer is the way in which we have converted the “green room”, where we held conferences with combined desks and chairs facing the speaker, into a television set! It’s one way that sparks interest in future potential: remodulated physical spaces that define a new scenario. What events have been confirmed for 2021 and 2022? The resumption of Pitti Immagine is pivotal. We are all waiting to know if it will be possible to hold the event in June and July, perhaps with a few adjustments, but it’s hard to make any predictions. There’s a strong demand to resume bookings with new future conferences and events that already want to set dates in September and October 2021. There’s a thirst to savor live events again before going ahead and planning better for 2022 and 2023. We’ll talk about this again in the second half of the year, saving what works and readjusting this based on the new Firenza Fiera scenario.

How are the renovations progressing?
We started work on the Palazzo degli Affari exhibition hall in January, with a completion date scheduled for November. It’s a new aesthetic that will be worthy of the building designed by Pierluigi Spadolini. The renovation includes new spaces that will be configured in a flexible way with movable walls, which we will be able to modulate based on requests. We’re talking about a tailor-made outfit for small, high-quality trade shows and conferences. Beautiful things require complementary situations, which is why Piazza Adua, in agreement with the city council, must go back to being a worthy access point from the station and the tram system. Plans are also in the works to renovate the Fortezza da Basso. Also, I wanted to bring back some art to Villa Vittoria. The villa was once a museum – the pieces are now at the Uffizi. I’ve asked some Tuscan artists to loan their art in order to have a decor that is fitting with contemporaneity, such as Giò Ponti’s desk designed for Contini Bonaccossi saved from the oblivion of a warehouse. Beautiful things like that will be kept on display. Style is style. 

Florence isn’t at a standstill then?
Last April, we signed a new agreement between Firenze Fiera and Florence Con- vention Bureau to substantiate the fact that Florence has a strong competitive edge as far as conferences are concerned. We have to be good at winning and managing them, and excel at customer satisfaction. If we ask a hundred people where they would like to go for a conference, it’s likely that 90 of them will say Florence. The beauty of our art helps, but we cannot limit ourselves in only saying Florence in our portfolio. We have to pamper visitors with experiences and tours, with stories that can be told along-side culture. In that way, Firenze Fiera must also become a small-scale producer of culture.

Prior to the pandemic, the international trade show sector showed constant growth, hitting record highs in 2019, according to the Country & City Rankings 2019 produced by ICCA – International Congress and Convention Association. Italy was in sixth place for the number of meetings held in 2019, after the US, Germany, France, Spain and the UK. Figures released by OICE – Italian Observatory of Conferences and Events – saw Florence burst ahead with a 3.9% increase in the number of delegates in 2019 compared with the previous year and against +2.6% for the whole of Italy. In economic terms, events and conferences accounted for 10% of overnight stays in Florence’s hotels in 2019.

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