The tours organized by the company stand out for their research into special places: museums, wineries and restaurants, all of which have been visited, vetted and handpicked to provide customers with authentic and original experiences. Spending quality time in an artisan’s workshop and doing a cooking class, perhaps in a centuries-old kitchen in a Renaissance villa where the owners still live, are just a few of the options that only those who boast in-depth local knowledge can offer.
Annalisa explains how the pandemic reinforced her vision of a quality proposal.
“We decided to reduce our group tours because we’re up against operators that offer discounted packages with very low levels of service and unprepared guides. Instead we developed our luxury department, whereby luxury means doing plenty of research and providing solutions that put the ethics back into tourism, making our clients feel like they are staying with friends, with a focus on sustainability. That’s why we got rid of maps and other printed materials, replacing them with purpose- made, curated digital versions. We also pay plenty of attention to optimizing transfers. On a recent tour, we combined different groups in the same van to cut down on emissions. On the plus side, it meant that people could get to know one another and share their experiences. It shows that quality and the environment can go hand in hand.”
